Zanger mobile app privacy
Updated 9 November 2026This supplement to the general zanger.asia privacy policy describes the mobile client. The operator is Nearby TOO. Privacy contact: info@zanger.kz.
Data processed
Name, email, user and organization identifiers; client details entered by the user (name, company, email, phone, address and BIN/IIN identifiers); case, task, calendar and document titles, text and status; ADIL questions, conversation context and history. Account-accessible subscription, payment and feature-usage records, technical request and search logs are also processed.
Purpose and access
Data supports workspace functionality, authentication, permissions, saved materials, usage accounting and support. Access follows the organization and server permissions. The mobile client does not request address-book or GPS access. Zanger does not sell these data or use them for advertising tracking.
ADIL and the AI provider
Before sending a question, the app explains that the question and available context of that conversation are sent to Zanger and Anthropic’s Claude service. Sending requires a separate, initially unchecked consent. Documents from other cases are not attached automatically. Submit only information you are authorized to process. Provider processing follows its terms; independently verify AI answers.
Storage and protection
Workspace data resides in Zanger infrastructure and is transmitted to the app over HTTPS. Access is limited by the account and organization context. The session and deletion receipt use separate protected, device-only Keychain records. The mobile app does not persist the password. Protected local storage does not imply end-to-end encryption of the entire service.
Automatic account deletion
Open Personal profile → Account deletion, confirm the password and type DELETE. Processing is automatic: sign-in is revoked and personal ADIL history, imported personal chats, settings, connections and personal working-storage data are cleared. The device-held receipt lets you check the result from the sign-in screen without an active session. Temporary failures are retried automatically; completion is shown after database and file cleanup is verified.
Records retained
Deleting a personal account does not delete the organization. Its cases, clients, documents, work correspondence, case-related materials, payments and required accounting records remain. Other employees keep their existing rights. A former participant reference may remain as an inactive, anonymized identifier. Originals in Gmail and other external services are unaffected. In-app completion concerns working storage; backups and mandatory records follow the operator’s general retention rules.
Subscriptions and payments
Deleting an account does not cancel an Apple or Google subscription. Manage it in the relevant store settings. The mobile client does not collect card details or purchase or transfer a Nearby subscription. Organization payment-history rows are not proof of an Apple payment.
Contact and control
Contact info@zanger.kz about processing, retained organization records or backups. Email is not required for normal automatic account deletion. The general privacy policy, terms and public offer are linked below.